“Coffee is our number-one selling beverage and for the first time in 20 years, we took a hard look at our entire coffee program,” Chef Art Carl, VP Culinary at IHOP tells Food Network. “We realized we had an opportunity to make it more flavorful, modern, and competitive.”
In other words, the old coffee was weak.
“Our previous roast was light to medium with Arabica beans,” Carl says. “Based on guest feedback, the flavor didn’t stand up to the inclusions of creamer & sweetener, which around 80% of our guests like to add.”
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I hit a random IHOP location near me for breakfast and ordered some coffee along with my meal. Right away, I noticed it was bolder and more flavorful than any coffee I could remember from IHOP. While those tasting notes didn’t knock my socks off, I would definitely describe it as nutty and caramel-like. And, in what I would assume IHOP would count as a win, now when I think of settling into one of their booths for breakfast, my recollection has officially shifted from “the coffee is fine” to “the coffee is good.”
I have been to IHOP in the recent past (but not before this change), and I honestly couldn't tell you I remember the coffee.
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